Corporate Ethics & Responsibility

ScottishPower is committed to the best corporate governance practices, to principles of business ethics, and to transparency across all of the company's areas of activity.

We demand responsible behaviour from all our employees, contractors and suppliers and we are committed to achieving sustainable growth through responsible actions, respect for the natural environment and upholding the principles of social justice.

We believe that doing business responsibly builds the trust of customers and other stakeholders, providing a competitive edge in the marketplace.

Vision and Values

During 2009 ScottishPower worked with IBERDROLA on the alignment and unification of our vision and values.

Our Vision

"We aspire to be the preferred Company because of our commitment to the creation of value, people's quality of life and the protection of the environment."

Our Values

IBERDROLA's vision, which brings together the economic, social and environmental aspects of sustainability, is based on six values, representing the company’s commitments to the environment, society and its key stakeholders. These can be seen on the company website: www.iberdrola.es under Reputation and Sustainability.

1. Corporate Ethics and Responsibility

We are committed to the best corporate governance practices, to principles of business ethics, and to transparency in all of the company’s fields of endeavour. Responsible behaviour by everyone who is part of ScottishPower is an ever-present guideline for action and a distinctive feature of our company.  

2. Economic Results

ScottishPower is committed to achieving the growth and profitability objectives spelled out in IBERDROLA's Strategic Plan while respecting the environment and upholding the principles of social justice.

3. Respect for the Environment

We work to ensure that we demonstrate respect for our environment and be recognised as an environmentally responsible company.

4. Sense of Belonging & Trust

ScottishPower wants to inspire trust among our employees, our communities and all those who participate in and deal with the company.

5. Safety and Reliability

We aim to prevent any harm to people, property and the natural environment and deliver safe and reliable energy to our customers.

6. Customer Focus

We aim to achieve customer loyalty through competitiveness, choice and service

These values are embedded in our day-to-day activities. We believe that responsible conduct in keeping with the vision and values described above is the best assurance of the Group's commitment to creating value for its shareholders and other stakeholders.